We’ve now reached the point where over half of online adults today surf the web on anything other than a traditional computer. Of online adults today, over 80% use a smartphone and 50% have a tablet. With this in mind, it’s important that websites offer legibility and maximum usability for smartphone and tablet users.
It’s plain and simple: responsive design is a step in the positive direction for your customer service strategy. If a potential customer cannot navigate your website from their phone, you may have lost them forever.
In addition, it’s also good for SEO– aka, Google recommends you do it too.
Still not convinced? Check out these stats below that reveal why it’s time for sites to maintain responsive design.